FAQ
You will receive an email update with tracking information once your order has shipped. If you have not received your tracking email, please contact contact@hot8yoga.com to help.
At this time, we do not offer any price match guarantee.
No, the masks produced by Hot 8 Yoga are not intended for medical or clinical use.
Product cannot be returned at a store location. For returns please contact return@hot8yoga.com
Email: contact@hot8yoga.com
Shipping policy
USPS
When will my order ship: Orders placed Monday-Friday before 12pm PST ship within 24 hours. All orders placed after the cut off time will ship the following business day. Once we’re finished preparing your order, you will receive an email informing you that your order has shipped along with tracking information. Orders placed during weekends, holidays, and special promotions (Black Friday/ Cyber Monday) may take additional time to process. Your patience is greatly appreciated.
Free domestic shipping for orders over $100. Orders under $100 will have a delivery fee percentage based on weight of product.
Use this text to answer questions in as much detail as possible for your customers.
International shipping: Coming soon!
At Hot 8 Yoga we take all safety precautions while handling our order. For sanitation purposes, all product being shipped and handled has been while persons are wearing gloves and masks.
Returns and exchanges
o Hot 8 Yoga is proud to provide you with quality products, we but understand things don’t always work out. If for any reason you are not 100% satisfied with your purchase, we will gladly accept any merchandise that has been unworn, unwashed and with all tags still attached within thirty (30) days of order ship date for a full refund. You will have to pay shipping one way. Please allow 10-12 business days for your return to be processed once they have been received on our end. To make a return please contact us at returns@hot8yoga.com.
o No returns on sale items.
o Hot 8 Yoga is not responsible for any lost returns. We recommend a shipping method that provides a proof of delivery or tracking number.
COVID-19 Policy
At Hot 8 Yoga we take all safety precautions while handling our order. For sanitation purposes, all product being shipped and handled has been while persons are wearing gloves and masks.